Book your adventure
Contact us

Privacy Policy

Hi! We are ADN Pirineus, a company created to guide people through mountain routes so they can discover and enjoy the mountain environment.

Before continuing, please note that “we”, “us”, or “our” refers to ADN Pirineus, the data controller, with registered address at Carrer Torrent de la Pietat 4, 2º 2ª, 25560 Sort (Lleida), Spain, and tax ID 45833744B.

We value trust and transparency and understand that privacy is essential. In compliance with Regulation (EU) 2016/679 (GDPR) and Law 34/2002 (LSSI), we inform you that we collect and store personal data you provide in automated files.

We may update this policy, so we recommend reviewing it regularly. Significant changes will be communicated by email.

Thank you for being part of ADN Pirineus.

1. Collection and processing of personal data

  • Contact form: name, surname, email, phone, message (optional). Legal basis: consent.
  • Commercial communications: email and related data. Legal basis: consent.
  • Customer support: data provided via email or calls. Legal basis: consent.

We ensure privacy and compliance with applicable laws.

2. Purposes of processing

  • Service delivery
  • Support and assistance
  • Personalization
  • Communication of changes
  • Responding to requests
  • Marketing (with consent)

3. Data retention

Data is kept only as long as necessary.

Contractual data: during the relationship and legal periods.
Other cases: until deletion is requested.

4. Data sharing

We only share data when necessary and never sell it. Third parties comply with GDPR (Art. 28).

5. User rights

Contact: info@adnpirineus.com

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Portability
  • Objection

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

6. User responsibility

Users must ensure data accuracy. Services may be canceled if data is false or incomplete.

7. Confidentiality and security

We apply strong security measures, but users are responsible for safeguarding their credentials.

8. Policy updates

This policy may be updated periodically.

Last updated: 13/12/2025